INTRODUCTION

 

This policy states how L. J. Little Dancewear uses and protects the data you provide to us when you use our site.

 

We treat all data that you provide us as confidential and only use and keep it in line with the rules detailed in the EU General Data Protection Regulation (GDPR). We will never sell any data about you to any third party. We may pass data about you to third parties but only for a specific purpose as described in this policy document, for example to create a shipping label. In such cases we will only pass the relevant data that is required for the purpose.

 

The sections below will explain more about the data we collect, how we use it and how you can have access to it.

 

Please also refer to our Cookie Policy, which explains how we use cookies on our site and what this means with regard to any personal information about you that may be stored in those cookies.

 

We may need to make changes to this policy from time to time by updating this page and we would invite you to consult this page periodically to ensure that the changes are acceptable to you.

 

PRIVACY POLICY

 

CONTENTS

 

1. Introduction

2. What is L. J. Little Dancewear?

3. Explaining the legal bases we rely on

4. When do we collect your personal data?

5. What sort of personal data do we collect?

6. How and why do we use your personal data?

7. How we protect your personal data

8. How long will we keep your personal data?

9. Who do we share your personal data with?

10. Where your personal data may be processed

11. What are your rights over your personal data?

12. How can you stop the use of your personal data for direct marketing?

13. Contacting the Regulator

14. If you live outside the UK

15. Any questions?

16. External websites

 

1. Introduction

 

This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.

 

2. What is L. J. Little Dancewear?

 

L. J. Little Dancewear is a sole trader business providing dancewear from its shop in person, by postal, local delivery, pre-order message and collect. It does not have an online shop. It is not a limited company.

 

3. Explaining the legal bases we rely on

 

The law on data protection, based on the General Data Protection Regulation and formerly the Data Protection Act, sets out a number of different reasons for which a company may collect and process your personal data, including:

 

Consent

 

In specific situations, we can collect and process your data with your consent. This may be when you have ticked a box to receive regular communications from us in a paper or electronic document or on our website.

 

When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service.

 

Contractual obligations

 

In certain circumstances, we need your personal data to comply with our contractual obligations. If you have made an order with us for postal, local delivery, pre-order message and collect, then we will need your contact details for example.

 

Legitimate interest

 

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. For example if you placed an order with us before, we may use your address details to send you direct marketing information by post telling you about our services that we think my interest you.

 

4. When do we collect personal data?

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•    When you visit our website.

•    When you place an order.

•    When you engage with us on social media.

•    When you contact us by any means to make enquiries.

•    When you comment on or review our products and services.

 

5. What sort of personal data do we collect?

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•    For an order: your name and address, email, telephone and mobile numbers.

•    Details of your interactions with us such as with our website, email and social media.

•    Payment information.

•    Your comments and reviews.

•    Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.

 

6. How and why do we use your personal data?

 

If you wish to change how we use your data, you’ll find details in the ‘What are my rights?’ section below.

 

Remember, if you choose not to share your personal data with us, or refuse certain contact permissions, we might not be able to provide some services you’ve asked for.

 

Here’s how we’ll use your personal data and why:

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•    To process any orders you have placed with us. If we don’t collect your personal data during this process, we won’t be able to provide the required services and comply with our legal obligations.

•    To respond to your queries or complaints. Handling the information you sent enables us to respond. We may also keep a record of these to inform any future communication with us and to demonstrate how we communicated with you throughout. We do this on the basis of our contractual obligations to you, our legal obligations and our legitimate interests in providing you with the best service and understanding how we can improve our service based on your experience.

•    To protect our business from fraud and other illegal activities. We’ll do all of this as part of our legitimate interest.

•    With your consent, we will use your personal data to keep you informed by post, email, web, text, telephone about relevant products and services including tailored special offers, discounts, promotions, events, competitions, and so on.

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Of course, you are free to opt out of hearing from us by any of these channels at any time.

 

To send you relevant, personalised communications by post, email, web, text, telephone in relation to updates, offers, services and products. We’ll do this on the basis of our legitimate business interest.

 

You are free to opt out of hearing from us by post, email, web, text, telephone at any time.

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•    To send you communications required by law or which are necessary to inform you about our changes to the services we provide you. For example, updates to this Privacy Notice, product recall notices, and legally required information relating to your orders. These service messages will not include any promotional content and do not require prior consent when sent by email or text message. If we do not use your personal data for these purposes, we would be unable to comply with our legal obligations.

•    To develop, test and improve the systems, services and products we provide to you. We’ll do this on the basis of our legitimate business interests.

•    To send you survey and feedback requests to help improve our services. These messages will not include any promotional content and do not require prior consent when sent by email or text message. We have a legitimate interest to do so as this helps make our products or services more relevant to you.

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You are free to opt out of receiving these requests from us at any time by contacting us.

 

7. How we protect your personal data

 

We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. Our computers and mobile devices are all password protected.

 

We regularly monitor our systems for possible vulnerabilities and constantly review our security.

 

We annually validate our compliance with the requirements of the PCI DSS (Payment Card Industry Data Security Standard).

 

8. How long will we keep your personal data?

 

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

 

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

 

Her Majesty's Revenue and Customs (HMRC) requires us to keep records of payments and invoices for 7 years. We will therefore normally hold information of any sales for this long.

 

9. Who do we share your personal data with? 

 

We sometimes share your personal data with trusted third parties, each of whom will treat your data as confidential and will use it solely for the purposes agreed. The data provided to any third party will be the minimum required by them for the purposes it is supplied. Your data may be shared for some or all of the reasons below:

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•    Delivery of your order.

•    For settlement of transactions and fraud prevention purposes we will pass certain details on to banks and/or other payment providers.

•    To allow third party suppliers to provide services to us which depend on this data, for example newsletter emails, market analysis, creation of shipping labels, competitions.

•    If we have a legal duty to disclose your personal data in order to comply with any legal obligation.

•    To allow third party suppliers to create and serve adverts to you, run marketing campaigns and analyse the results.

 

10. Where your personal data may be processed

 

Unless we inform you otherwise your data will not be processed outside the UK.

 

11. What are your rights over personal data

 

An overview of your rights

 

You have the right to request:

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•    Access to the personal data we hold about you, free of charge in most cases.

•    The correction of your personal data when incorrect, out of date or incomplete.

•    The right to deletion, for example when you withdraw consent, or object and we have no legitimate overriding interest, or once the purpose for which we hold the data has come to an end (such as the end of a warranty).

•    That we stop using your personal data for direct marketing (either through specific channels, or all channels).

•    That we stop any consent-based processing of your personal data after you withdraw that consent.

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You have the right to request a copy of any information about you that we hold at any time, and also to have that information corrected if it is inaccurate. To ask for your information, please contact us by telephone, email, post. All our contact details are at the bottom of each page on our website.  If we decide not to action your request we will explain to you the reasons for our refusal.

 

Your right to withdraw consent

 

Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

 

Where we rely on our legitimate interest

 

In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

 

Direct marketing

 

You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.

 

12. How can you stop the use of your data for direct marketing

 

You can stop direct marketing communications from us by contacting us by telephone, email, post. All our contact details are at the bottom of each page on our website.

 

13. Contacting the Regulator

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•    If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

•    You can contact them by calling 0303 123 1113. Or go online to www.ico.org.uk/concerns (Please note we can't be responsible for the content of external websites)

•    If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.

 

14. If you live outside the UK

 

By using our services or providing your personal data to us, you expressly consent to the processing of your personal data by us or on our behalf. Of course, you still have the right to ask us not to process your data in certain ways, and if you do so, we will respect your wishes. Sometimes we’ll need to transfer your personal data between countries to enable us to supply the goods or services you’ve requested. In the ordinary course of business, we may transfer your personal data from your country of residence to ourselves and to third parties located in the UK. By dealing with us, you are giving your consent to this overseas use, transfer and disclosure of your personal data outside your country of residence for our ordinary business purposes. This may occur because our information technology storage facilities and servers are located outside your country of residence, and could include storage of your personal data on servers in the UK.

We’ll ensure that reasonable steps are taken to prevent third parties outside your country of residence using your personal data in any way that’s not set out in this Privacy Notice. We’ll also make sure we adequately protect the confidentiality and privacy of your personal data.

 

15. Any Questions?

 

We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it.

 

If you have any questions that haven’t been covered, please contact us by telephone, email, post. All our contact details are at the  bottom of each page on our website.

 

16. External websites

 

Please note we can't be responsible for the content of external websites such as links to external websites.

 

This notice was last updated June 2020

 

COOKIE POLICY

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

 

Wix uses cookies for many important reasons, such as:

•    To provide a great experience for visitors and customers.

•    To monitor and analyze the performance, operation and effectiveness of Wix's platform.

•    To ensure the platform is secure and safe to use. 

 

Types of Cookies

Cookies can be classified according to their type, duration and category.

Type:

•    First-party cookies: Cookies that Wix places on our site. 

•    Third-party cookies: Cookies that are placed and used by third parties. 

 

Duration:

•    Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.

•    Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behavior or user preferences for a specific site.

 

Category:

•    Strictly necessary cookies: These are the cookies that let our visitors browse through our site. They are also necessary for security reasons. 

•    Functional cookies: These cookies "remember" registered visitors/customers in order to improve their user experience. 

 

Take a look at the table below to see which cookies are placed on Wix sites:

First-Party Cookies

Strictly Necessary        

Cookie name:       Duration:       Purpose:

ForceFlashSite      Session          When viewing a mobile site (old mobile under m.domain.com) it will force the                                                               server to display the non-mobile version and avoid redirecting to the mobile site

hs                            Session          Security

smSession             Persistent      Identifies logged in site members

                                (Two days or two weeks)

XSRF-TOKEN         Session          Security

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Functionality        

Cookie name:      Duration:       Purpose:

svSession              Persistent      Identifies unique visitors and tracks a visitor’s sessions on a site

                               (Two years) 

SSR-caching         Session          Indicates how a site was rendered. 

smSession             Persistent     Identifies logged in site members

                               (Two years) 

​

Third-Party Cookies

Functionality        

Cookie name:       Duration:      Purpose:

TS*                          Session         Security

TS01*******           Session         Security

TSxxxxxxxx             Session         Security

(where x is replaced with a random series of numbers and letters)

TSxxxxxxxx_d        Session         Security

(where x is replaced with a random series of numbers and letters)  

 

You can learn more about cookies here: https://www.allaboutcookies.org

Deleting or disabling cookies and other tracking technologies may prevent you from accessing some parts of our site.

 

Contact Details:

L .J. Little Dancewear

99 / 101 Chester Road

Northwich

Cheshire

CW8 1HH

 

Tel: 01606 75770

 

Email: via our contact us button on the bottom of each page of this website.

 

Twitter: via button on the bottom of each page of this website.

 

Facebook: via button on the bottom of each page of this website.

 

Instagram: via button on the bottom of each page of this website.